Frequently Asked Questions

Everything you need to know about your Petit Clair experience.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5-7 business days of receiving the package back at our warehouse.

How do I determine the right size for my child?

Each product page features a detailed size guide based on height and weight measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your fabrics safe for sensitive skin?

Yes, we prioritize high-quality, breathable materials such as organic cotton and linen to ensure our garments are gentle on delicate skin and durable for everyday play.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement if you need to make changes, and we will do our best to accommodate you.